Account statement
23 questions and answers
How do I access my statement archive in the BT Go mobile app?
How do I download the archive to the BT Go web platform?
How do I access my statement archive on the BT Go web platform?
What happens if there are no extracts available in the selected period in BT Go?
Will I still have access to my OTP statements after migration?
Can I generate the archive for the current month from BT Go?
Can I select certain accounts to download from BT Go?
Can I customize the name of the .zip archive generated from BT Go?
How can I track archive processing/downloading status on the BT Go web platform?
How can I track archive processing/downloading status in the BT Go mobile app?
For BT customers only