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Internet & Mobile Banking

95 questions and answers
For BT customers only

How do I withdraw money from an ATM with NeoBT if I don't have my card with me?

300 votes
For BT customers only

What can I do in chat?

413 votes

How do I delete a card from Google Pay?

124 votes
For BT customers only

How do I transfer money from NeoBT Mobile Banking?

103 votes
For BT customers only

How do I download the BT mobile app?

323 votes
For BT customers only

What can I do if I get the message "User is temporarily blocked, please contact your bank to reactivate"?

67 votes

How can I download a statement from BT Go?

28 votes
For BT customers only

How do I find my transactions in NeoBT?

46 votes

How do I add a card to Google Pay?

34 votes

How do I add a card to Apple Pay?

36 votes
For BT customers only

How much will it cost me to use chat?

49 votes
For BT customers only

What should I do if the codes generated by the token device are no longer accepted by the application when logging in?

47 votes