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Internet & Mobile Banking

95 questions and answers
For BT customers only

How do I withdraw money from an ATM with NeoBT if I don't have my card with me?

300 votes
For BT customers only

What can I do in chat?

413 votes

How do I delete a card from Google Pay?

122 votes
For BT customers only

How do I transfer money from NeoBT Mobile Banking?

103 votes
For BT customers only

How do I download the BT mobile app?

322 votes
For BT customers only

What can I do if I get the message "User is temporarily blocked, please contact your bank to reactivate"?

67 votes

How can I download a statement from BT Go?

28 votes
For BT customers only

How do I find my transactions in NeoBT?

46 votes

How do I add a card to Google Pay?

34 votes

How do I add a card to Apple Pay?

36 votes
For BT customers only

What should I do if the codes generated by the token device are no longer accepted by the application when logging in?

47 votes
For BT customers only

How much will it cost me to use chat?

49 votes