Account statements - IntrebBT | Banca Transilvania

22 questions and answers

How can I receive my statement by e-mail?

For BT customers only

How can I get statements of my investments?

For BT customers only

I try to list the statement, but it asks for my password again. I enter the password, but it doesn't recognise it and I can't list the document. What should I do?

For BT customers only

If my data is wrong or out of date in the bank's system, what password can I use to access the statement?

For BT customers only

How do I know which company the statement is for?

For BT customers only

Can I see in the NeoBT app if I have had money withdrawn from an insurance policy taken out through BT?

For BT customers only

If I update my data, will the new data be retrieved after the monthly statements are sent?

What does the archive statements functionality in the BT Go app offer?

What does the BT Go statement archive contain?

How do I download the archive to the BT Go mobile app?

What is required to access the archive downloaded from BT Go?

How do I download the archive to the BT Go web platform?

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