20 questions and answers
How can I receive my statement by e-mail?
27 votes
ONLY FOR BT CUSTOMERS
How can I get statements of my investments?
35 votes
ONLY FOR BT CUSTOMERS
I try to list the statement, but it asks for my password again. I enter the password, but it doesn't recognise it and I can't list the document. What should I do?
2 votes
ONLY FOR BT CUSTOMERS
If my data is wrong or out of date in the bank's system, what password can I use to access the statement?
1 vote
ONLY FOR BT CUSTOMERS
How do I know which company the statement is for?
5 votes
ONLY FOR BT CUSTOMERS
Can I see in the NeoBT app if I have had money withdrawn from an insurance policy taken out through BT?
2 votes
ONLY FOR BT CUSTOMERS
If I update my data, will the new data be retrieved after the monthly statements are sent?
2 votes
What is required to access the archive downloaded from BT Go?
0 votes
What does the BT Go statement archive contain?
0 votes
How do I download the archive to the BT Go web platform?
0 votes
How do I download the archive to the BT Go mobile app?
0 votes
What does the archive statements functionality in the BT Go app offer?
0 votes