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Account statement

22 questions and answers

How can I receive my statement by e-mail?

87 votes

Can I generate statements from BT Pay?

49 votes
For BT customers only

How can I get statements of my investments?

41 votes
For BT customers only

I try to list the statement, but it asks for my password again. I enter the password, but it doesn't recognise it and I can't list the document. What should I do?

3 votes

What does the archive statements functionality in the BT Go app offer?

9 votes
For BT customers only

If my data is wrong or out of date in the bank's system, what password can I use to access the statement?

2 votes
For BT customers only

How do I know which company the statement is for?

5 votes
For BT customers only

If I update my data, will the new data be retrieved after the monthly statements are sent?

2 votes

How do I access my statement archive in the BT Go mobile app?

0 votes

What does the BT Go statement archive contain?

2 votes

How do I download the archive to the BT Go mobile app?

1 votes

How do I access my statement archive on the BT Go web platform?

3 votes