For BT customers only

My BT24 Internet Banking account has been deactivated because I entered the wrong password too many times. Can this account be reactivated?

513 votes

For BT customers only

I have changed my phone number and can no longer log in to BT24. How can I change the one I am registered with to receive the SMS with the password on my new number?

634 votes

For BT customers only

How can I get my current account statements via internet banking?

1893 votes

For BT customers only

Card enrolment could not be carried out. What can I do?

210 votes

For BT customers only

I did not receive the OTP code. What can I do?

207 votes

For BT customers only

What do I do if I forgot my login ID in BT24 or NeoBT?

2642 votes

For BT customers only

I don't know what my IBAN code is. How can I find out?

839 votes

For BT customers only

What is the maximum amount that can be withdrawn per day from BT ATMs and how much can be withdrawn per transaction?

1659 votes

For BT customers only

What conditions do I have to meet in order to take out a loan?

1909 votes

For BT customers only

If I'm registered with the credit bureau can I still take out a loan?

15755 votes

For BT customers only

What is the customer code (BT's CIF)?

1136 votes

For BT customers only

What do I need to do to activate the card, issued at the end of the month, at one of the BT ATMs?

3026 votes