924 questions and answers
For BT customers only
Card enrolment could not be carried out. What can I do?
For BT customers only
I did not receive the OTP code. What can I do?
For BT customers only
I don't know what my IBAN code is. How can I find out?
For BT customers only
What is the maximum amount that can be withdrawn per day from BT ATMs and how much can be withdrawn per transaction?
For BT customers only
What conditions do I have to meet in order to take out a loan?
For BT customers only
If I'm registered with the credit bureau can I still take out a loan?
For BT customers only
Can I repay the loan early?
For BT customers only
How do I find out that I have a hold on my account?
For BT customers only
How do I know how much money I have in my account?
For BT customers only
What is the customer code (BT's CIF)?
For BT customers only
What do I need to do to activate the card, issued at the end of the month, at one of the BT ATMs?
For BT customers only