17 questions and answers
ONLY FOR BT CUSTOMERS
Card enrolment could not be carried out. What can I do?
196 votes
ONLY FOR BT CUSTOMERS
I did not receive the OTP code. What can I do?
194 votes
ONLY FOR BT CUSTOMERS
How do I enroll a BT card in BT Pay?
810 votes
ONLY FOR BT CUSTOMERS
How can I delete an enrolled card?
103 votes
ONLY FOR BT CUSTOMERS
How do I enroll a non-BT card in BT Pay?
100 votes
ONLY FOR BT CUSTOMERS
Have I been allocated a payment token? What does it represent? (valid only for Android operating system)
158 votes
ONLY FOR BT CUSTOMERS
What is the main card? How can I change my main card in BT Pay?
32 votes
ONLY FOR BT CUSTOMERS
What happens if my physical card expires and I change it?
38 votes
ONLY FOR BT CUSTOMERS
Can I enroll more than one card in BT Pay?
35 votes
ONLY FOR BT CUSTOMERS
I had to block my card from BT Pay. Can I still use the card in the app for payments?
36 votes
If I enroll my card on multiple devices, should the PIN be the same on all devices?
9 votes
ONLY FOR BT CUSTOMERS
What is the authorisation method for BT Pay transactions?
34 votes