You have several possibilities to find out the situation account your account: 

❶⠀If you have our Internet Banking service➭log in BT24 and access the "Investment funds" menu;

❷⠀If you are an investor ➭ through an online account. You get a free username and password to check your balance. If you haven't received the details, write to us at btam@btam.ro and we will help you;

❸⠀Visit any of the our units;

❹⠀Send us an e-mail at btam@btam.ro;

❺⠀Call us at 0264 301 036*.

* By visiting "Call Center" pageyou can see in real time:

➤⠀how many customers already talk to our colleagues by phone;  

➤⠀how many people have called us and are waiting to be picked up; 

➤⠀what is the average waiting time to get in touch with us.