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Transactions

79 questions and answers

What does "blocked amount on card" mean?

852 votes
For BT customers only

What are the transaction limits on my card?

618 votes
For BT customers only

How can I change my card transaction limits?

355 votes
For BT customers only

How can I cancel a transaction?

595 votes
For BT customers only

My card expires this month. Am I automatically issued a new card? Where can I pick it up?

2077 votes

What do the codes "CVC2" and "CVV2" mean?

2673 votes

What is a "credit card"?

1295 votes
For BT customers only

How can I pay online by card? Are there any limits on internet transactions?

846 votes
For BT customers only

My card was left in an ATM at another bank. How can I resolve this situation?

240 votes

What is a POS?

409 votes
For BT customers only

How do I activate my card for online payments?

240 votes
For BT customers only

Can the authorised person on the account pick up the card and PIN from the BT branch instead of me?

344 votes