Security
25 questions and answers
For BT customers only
How do I enroll my card in 3D Secure?
67 votes
For BT customers only
How can I disable or change the BT Alert service?
85 votes
For BT customers only
How do I cancel an online payment?
30 votes
For BT customers only
I can't withdraw money from ATMs abroad, but I can pay at merchants that accept card payments. What can I do?
18 votes
For BT customers only
How am I protected in case of fraudulent transactions made without my consent with the card I own?
36 votes
For BT customers only
How do I enroll my card in Mastercard ID Check?
27 votes
What is the difference between a secure and an unsecure website? How do I know if the site I want to pay on is secure?
171 votes
For BT customers only
How do I recognise a merchant enrolled in 3D Secure?
33 votes
How do I recognize a merchant enrolled in Mastercard ID Check?
10 votes
For BT customers only
What tools does the bank use to secure card transactions?
16 votes
For BT customers only
Why am I asked for ID when I pay by card?
18 votes
For BT customers only
How much does it cost to enroll my card in Verified by Visa or Mastercard ID Check?
10 votes