Security
25 questions and answers
For BT customers only
How do I know how much money I have in my account?
For BT customers only
What should I do if I have forgotten my PIN?
What do the codes "CVC2" and "CVV2" mean?
For BT customers only
How do I block a card?
For BT customers only
My card was left in an ATM at another bank. How can I resolve this situation?
For BT customers only
I received the message with the card activation code. What should I do with it?
For BT customers only
How can I be informed about my card transactions and the amounts I have charged to my account?
For BT customers only
Can the authorised person on the account pick up the card and PIN from the BT branch instead of me?
For BT customers only
How do I protect myself from card transaction fraud?
What card details must be entered when making a card payment on the internet?
For BT customers only