Security
25 questions and answers
For BT customers only
How do I know how much money I have in my account?
851 votes
For BT customers only
What should I do if I have forgotten my PIN?
465 votes
What do the codes "CVC2" and "CVV2" mean?
2626 votes
For BT customers only
How do I block a card?
401 votes
For BT customers only
My card was left in an ATM at another bank. How can I resolve this situation?
227 votes
For BT customers only
I received the message with the card activation code. What should I do with it?
465 votes
For BT customers only
Can the authorised person on the account pick up the card and PIN from the BT branch instead of me?
322 votes
For BT customers only
How can I be informed about my card transactions and the amounts I have charged to my account?
221 votes
For BT customers only
How do I protect myself from card transaction fraud?
247 votes
What card details must be entered when making a card payment on the internet?
122 votes
For BT customers only
Can I be informed about every transaction that is made with my card and my designated cardholder's card?
168 votes
What is the "card"?
47 votes