Designated holder - IntrebBT | Banca Transilvania

11 questions and answers

Does the designated holder on my STAR Shopping Card account have access to the points accumulated on the account?

For BT customers only

I have a STAR Forte card and want to issue a cardholder card for my wife, is there an annual administration fee?

How do I issue a card for someone else?

I have issued a BT Pay holder card, but the person I have issued it to is prompted to take a photo of their ID and take a selfie? Is this normal?

How can I monitor the cardholder card I have just issued from BT Pay?

How many designated holder cards can be issued through BT Pay?

Why do I get an error after entering my CNP when I want to issue a holder card?

I want to issue a holder card from BT Pay, but the person does not have the app installed. How do I do this?

What are the conditions to issue a BT Pay holder card?

If I issue a BT Pay holder card, how will they be able to take possession of the card?

How long does the holder have to complete the issuance flow initiated by the holder?

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