PIN
16 questions and answers
For BT customers only
What should I do if I have forgotten my PIN?
For BT customers only
Can the authorised person on the account pick up the card and PIN from the BT branch instead of me?
What do I do if I have forgotten my Direct Card PIN?
For BT customers only
Where can I get the PIN code to unlock my card?
How can I find out my PIN code?
For BT customers only
How do I change my PIN in BT Pay?
For BT customers only
How do I reset my PIN if I reinstall the app?
For BT customers only
How do I log in if I have set a PIN code?
For BT customers only
Can I change my PIN or authentication method in BT Pay?
For BT customers only
How do I set my PIN when installing/reinstalling BT Pay, after identification?
For BT customers only
What happens if I enter the wrong BT Pay PIN?
For BT customers only
