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Internet banking

56 questions and answers
For BT customers only

How do I know how much money I have in my account?

924 votes

What is a "payment order"?

321 votes

I have a BT card and I want to make a transfer to another bank. What is the fee?

337 votes
For BT customers only

How can I cancel a payment made via internet banking and already processed?

217 votes
For BT customers only

How do I list a processed payment order?

219 votes
For BT customers only

How can I track my payroll card entries and withdrawals online? What do I need to do and what are the costs?

108 votes
For BT customers only

How can I pay bills quickly?

94 votes

How do I make a negotiated exchange from the BT Go app?

26 votes
For BT customers only

What should I do if the codes generated by the token device are no longer accepted by the application when logging in?

47 votes
For BT customers only

Where can I see how much I owe on my credit card?

58 votes
For BT customers only

How are payments requiring multiple signatures authorised?

29 votes
For BT customers only

What happens to a payment order in the absence of funds?

20 votes