Answers for clients only - ÎntrebBT | Banca Transilvania

995 questions and answers

For BT customers only

I forgot my ID/password in NeoBT/BT24 and can't activate BT Go. What should I do?

For BT customers only

How can I change the display language of the BT Go app?

For BT customers only

Do I need to update BT Go to use the English version?

For BT customers only

If I change the language in the BT Go app, does it change anything related to account security or privacy?

For BT customers only

I selected English in BT Go, but some texts are still in Romanian. What can I do?

For BT customers only

I selected English in BT Go, but the app still appears in Romanian. What can I do?

For BT customers only

I can't find the language switching option in the BT Go mobile app. What can I do?

For BT customers only

How do I change my PIN in BT Pay?

For BT customers only

Can I change my PIN or authentication method in BT Pay?

For BT customers only

Who can set a PIN in BT Pay?

For BT customers only

How should the PIN be formatted in BT Pay?

For BT customers only

How do I log in if I have set a PIN code?

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