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1030 questions and answers
For BT customers only

What happens to my account if I stop using it for a while?

916 votes
For BT customers only

Where and how can I see my mobile phone transaction history?

365 votes
For BT customers only

Why don't I see in BT Pay an amount of money I cashed out yesterday?

171 votes
For BT customers only

Can I refinance a mortgage?

174 votes
For BT customers only

My card was left in an ATM at another bank. How can I resolve this situation?

237 votes
For BT customers only

How can I view transactions and account balances for a selected period without requesting a daily statement from BT24 Internet Banking?

230 votes
For BT customers only

I have a shopping card and have accumulated STAR points. Which merchants can I shop at?

325 votes
For BT customers only

How long does it take for the money to reach its destination if I make an emergency payment?

350 votes
For BT customers only

How can I make a currency exchange via BT24?

98 votes
For BT customers only

What should I do if I want to withdraw a large amount of money from my account?

230 votes
For BT customers only

Can I close an account through BT24 Internet Banking?

418 votes
For BT customers only

How do I change the card PIN in NeoBT?

165 votes