Answers for clients only - ÎntrebBT | Banca Transilvania

959 questions and answers

For BT customers only

What do I do if my fingerprint login does not open in NeoBT mobile banking?

For BT customers only

When do I need to update company data?

For BT customers only

Can I access a grant per company if I only have 3 months of activity?

For BT customers only

Why am I being blocked from paying the amounts exempted by law?

For BT customers only

I accidentally opened a current account in Neo, how can I close it?

For BT customers only

How does an online transaction work?

For BT customers only

How can I claim compensation in case of an insured event?

For BT customers only

How do I change the name of an account in NeoBT?

For BT customers only

How do I block my card in NeoBT mobile banking?

For BT customers only

I can't set my password, I don't see the "Confirm" button. What can I do?

For BT customers only

I had to block my card from BT Pay. Can I still use the card in the app for payments?

For BT customers only

What fee do I pay if I transfer money from my savings account to my current account?

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