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1030 questions and answers
For BT customers only

Can I export my transactions from Neo in CSV format to provide to accounting?

15 votes
For BT customers only

Can I attach a debit card to my EUR/USD account?

91 votes
For BT customers only

What is a "guarantee ceiling"?

116 votes
For BT customers only

Can I pay by phone?

36 votes
For BT customers only

If I pay with my STAR BT card abroad will I get star points?

46 votes
For BT customers only

Where can I see how much I owe on my credit card?

56 votes
For BT customers only

How do I confirm an online payment from January 2021?

89 votes
For BT customers only

How do I cancel an online payment?

31 votes
For BT customers only

How do I scan and pay an invoice?

24 votes
For BT customers only

I can't withdraw money from ATMs abroad, but I can pay at merchants that accept card payments. What can I do?

18 votes
For BT customers only

What happens if my physical card expires and I change it?

39 votes
For BT customers only

How do I open a NeoBT account?

37 votes