Confirm payments online
17 questions and answers
For BT customers only
How do I set a unique password?
For BT customers only
I forgot my unique password. How can I retrieve it?
For BT customers only
How do I change my password after 90 days?
For BT customers only
Which phones are incompatible with BT Pay?
For BT customers only
I have locked my password and I don't have a "Reset Password" button on the payment page. What can I do?
For BT customers only
How do I confirm an online payment from January 2021?
For BT customers only
How does an online transaction work?
For BT customers only
I can't set my password, I don't see the "Confirm" button. What can I do?
For BT customers only
What do the new changes to the online payment approval method mean?
For BT customers only
How can I use BT Pay?
For BT customers only
I closed the merchant page before confirming payment. What should I do?
For BT customers only