53 questions and answers
What does "blocked amount on card" mean?
820 votes
ONLY FOR BT CUSTOMERS
What are the transaction limits on my card?
544 votes
ONLY FOR BT CUSTOMERS
How can I change my card transaction limits?
326 votes
ONLY FOR BT CUSTOMERS
My card expires this month. Am I automatically issued a new card? Where can I pick it up?
2059 votes
ONLY FOR BT CUSTOMERS
I lost my card. What should I do first?
1952 votes
What do the codes "CVC2" and "CVV2" mean?
2617 votes
ONLY FOR BT CUSTOMERS
How do I block a card?
400 votes
What is a "credit card"?
1147 votes
ONLY FOR BT CUSTOMERS
My card was left in an ATM at another bank. How can I resolve this situation?
226 votes
ONLY FOR BT CUSTOMERS
I have a shopping card and have accumulated STAR points. Which merchants can I shop at?
264 votes
ONLY FOR BT CUSTOMERS
I'm in a foreign country, I lost my BT card, I blocked it, but I can't go back to get another one. What is the best option to access the money in my account?
203 votes
ONLY FOR BT CUSTOMERS
How can I find out how many STAR points I have accumulated?
274 votes