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Do I have to come into a BT branch to switch from NeoBT/BT24 to BT Pay?

No, restricting access to NeoBT and BT24 will be done automatically, without having to come to a BT location. If you don't have the app yet, you can download it for free and start familiarizing yourself with all its features right away.

If you have any questions, you can call our call center or visit any BT location.

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    Migrate BT Pay