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2322 questions and answers

How long does it take for the bank to review my credit file?

346 votes
For BT customers only

I have a shopping card and have accumulated STAR points. Which merchants can I shop at?

332 votes
For BT customers only

My card was left in an ATM at another bank. How can I resolve this situation?

240 votes

How is ROBOR/IRCC calculated?

116 votes
For BT customers only

How long does it take for the money to reach its destination if I make an emergency payment?

357 votes

What does "co-debtor" or "co-payer" mean?

323 votes
For BT customers only

What should I do if I want to withdraw a large amount of money from my account?

231 votes
For BT customers only

Who are the STAR partners?

113 votes

Can I withdraw money from any ATM, regardless of the bank, without a fee?

219 votes
For BT customers only

I am a foreign citizen. What documents do I need to open an account?

255 votes

What is the fee I have to pay when I withdraw cash from another bank's ATM?

111 votes
For BT customers only

How can I keep track of my payments and find out how much I have left on my credit?

207 votes