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1824 questions and answers
For BT customers only
What documents do I need to open an account for a company?
394 votes
For BT customers only
How can I cancel a payment made via internet banking and already processed?
202 votes
For BT customers only
Where and how can I see my mobile phone transaction history?
354 votes
For BT customers only
How do I pay by phone?
499 votes
For BT customers only
Where do I download an account statement from NeoBT?
216 votes
If the account is garnished, what happens to the child benefit money?
1022 votes
What does "co-debtor" or "co-payer" mean?
315 votes
For BT customers only
How can I view transactions and account balances for a selected period without requesting a daily statement from BT24 Internet Banking?
228 votes
For BT customers only
What happens to my account if I stop using it for a while?
854 votes
For BT customers only
What happens if I have a garnishment and receive my salary through the bank?
614 votes
For BT customers only
Can I refinance a mortgage?
156 votes
For BT customers only
My card was left in an ATM at another bank. How can I resolve this situation?
227 votes