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2375 questions and answers

Am I charged an account management fee at BT?

155 votes
For BT customers only

Why do I need to use BT Pay?

421 votes

What is the "contactless card"? Where can I use it?

92 votes
For BT customers only

What conditions do I have to meet to get an overdraft?

857 votes
For BT customers only

How can I transfer money between my NeoBT accounts?

147 votes

How can I receive my statement by e-mail?

75 votes

What is a "maturity"?

289 votes
For BT customers only

I want NeoBT too. What should I do?

163 votes
For BT customers only

I'm in a foreign country, I lost my BT card, I blocked it, but I can't go back to get another one. What is the best option to access the money in my account?

205 votes
For BT customers only

Can interest on deposits be negotiated?

1201 votes
For BT customers only

Does the card renew automatically? Where can I pick it up?

401 votes
For BT customers only

What do I have to do if I have changed my identity card?

121 votes