Can I get a copy of a payment order made some time ago?
Of course! You can easily and quickly find your copy of the payment order directly from your home. 😊
For this, the BT24 Internet Banking comes to your rescue. 😉
After logging in, go to the first menu ("My accounts"), the "Search transactions" section . Here you can view the transaction history of your account over a predefined period in 3 easy steps:
❶⠀Select the account number for which you want to view account movements;
❷⠀Filter the account history so that it generates a specific time period. You do this by entering specific time dates in the "From" and "To" fields ;
Selection can be made:
➤⠀both manually by actually typing the digits;
➤⠀but also by choosing dates by clicking on the "Calendar" button .
Transaction history can be viewed for up to 120 days ago.
Another filter to limit the period of time an account history is displayed is the "Amount" field. You can enter an exact amount or an amount between two values.
❸⠀After you have entered the search parameters, click the "Search" button .
When you have found the exact transaction, click on the "Download" button and the information on the screen will be translated into a document with print operations. And that's it! 😃
❗⠀It'sgood to know that the bank statement is also proof of payment. So, if it's easier for you, you can find your statements online in the BT24 Internet Banking app by clicking on the 'View' button .
❗⠀Ifit seems complicated, you should know that another option is to come to any of the BT unitsand we'll help you as you say "money order". All you need to do is tell us that you need a copy of the order and we will provide it to you electronically, based on your account number from which the payment was made. 😊