44 questions and answers
ONLY FOR BT CUSTOMERS
How do I change my password after 90 days?
109 votes
What card details must be entered when making a card payment on the internet?
119 votes
ONLY FOR BT CUSTOMERS
Which phones are incompatible with BT Pay?
170 votes
ONLY FOR BT CUSTOMERS
I have locked my password and I don't have a "Reset Password" button on the payment page. What can I do?
41 votes
ONLY FOR BT CUSTOMERS
I have enrolled my card on two phones. How do I authenticate the online payment?
54 votes
ONLY FOR BT CUSTOMERS
How do I confirm an online payment from January 2021?
89 votes
ONLY FOR BT CUSTOMERS
How do I cancel an online payment?
30 votes
ONLY FOR BT CUSTOMERS
How can I unsubscribe from 3D Secure BT Pay?
52 votes
ONLY FOR BT CUSTOMERS
Why was my online transaction refused?
28 votes
ONLY FOR BT CUSTOMERS
I can't set my password, I don't see the "Confirm" button. What can I do?
16 votes
ONLY FOR BT CUSTOMERS
What can I do with my credit card?
31 votes
ONLY FOR BT CUSTOMERS
How does an online transaction work?
64 votes