Online payments
44 questions and answers
For BT customers only
How do I change my password after 90 days?
What card details must be entered when making a card payment on the internet?
For BT customers only
Which phones are incompatible with BT Pay?
For BT customers only
I have enrolled my card on two phones. How do I authenticate the online payment?
For BT customers only
I have locked my password and I don't have a "Reset Password" button on the payment page. What can I do?
For BT customers only
How do I confirm an online payment from January 2021?
For BT customers only
How can I unsubscribe from 3D Secure BT Pay?
For BT customers only
How do I cancel an online payment?
For BT customers only
How does an online transaction work?
For BT customers only
I can't set my password, I don't see the "Confirm" button. What can I do?
For BT customers only
What do the new changes to the online payment approval method mean?
For BT customers only