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For BT customers only

Can the authorised person on the account pick up the card and PIN from the BT branch instead of me?

Yes, but you should know that only under certain conditions can it be done. 😅

❗⠀Card and PIN are given in person only. As it's your money, we want to make sure that only you have access to it.

❗⠀If you want the collection of your card and/or PIN to be done by another person (whom you trust), this is only possible by giving them power of attorney with an apostilled power of attorney, specifying the collection of the card and/or PIN. 📜

We know, it may seem bureaucratic, but it's only for your own good. 👍

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