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For BT customers only

My card was left in an ATM at another bank. How can I resolve this situation?

And if that happens, it's good to know that you need to recover your card from the bank that owns the ATM. 🏧

You therefore need to contact the bank in question and check under what conditions they will return your card. 💳


If you still need a card recovery address from us, call our colleagues in the Call Center*on the phone numbers:

0264 308 028 or 0264 594 337 - callable from any network (including international);

⠀or at *8028, reachable from any national network.


* By visiting "Call Center" pageyou can see in real time:

⠀how many customers already talk to our colleagues by phone;  

⠀how many people have called us and are waiting to be picked up; 

⠀what is the average waiting time to contact us.

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