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For BT customers only

I forgot my unique password. How can I retrieve it?

You can recover your password when you pay online. 😃

Once you have pressed the "Pay" button and entered the password you received by SMS, you will be taken to the page where you will be asked for a unique password. You will have the option "Forgot password".  

But so you don't have to worry about remembering passwords, it's better to confirm online payments easily from BT Pay. All you need is your app PIN, fingerprint or Face ID😉

Every time you pay online, you get an instant notification on your phone and confirm the transaction via the phone unlock method.

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