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For BT customers only

When logging into Neo, I entered the wrong code received via SMS several times. What can I do to log in successfully?

You can call us 24/7 in the Call Centre (0264 308 028*) and our colleagues will help you. 😊


*Accessing the Call Center page, you can see in real time:

➤ how many customers are already talking to our colleagues by phone

➤ how many people have called us and are waiting to be picked up

➤what is the average waiting time to contact us.

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