When logging in to BT Pay Web, I have entered the wrong code received by SMS several times. What can I do to log in?
There are several ways to log in to BT Pay Web after you have entered the wrong code via SMS:
✅ Chat INO from the BT Pay Web login page
This is the quickest solution! You access the chat directly from the login page, follow the steps and the SMS is
unlock automatically. All online, no calls or traveling.
✅ By phone - BT Call Center (24/7)
Call 0264 308 028 and our colleagues will help you immediately. You can also check the bank's real-time page to see how many
customers are on hold and the average response time.
✅ In a BT branch
If you prefer face-to-face interaction, take your ID to a BT branch and our colleagues will sort out
on the spot to unblock SMS messages.
✅ Chat INO from the BT Pay Web login page
This is the quickest solution! You access the chat directly from the login page, follow the steps and the SMS is
unlock automatically. All online, no calls or traveling.
✅ By phone - BT Call Center (24/7)
Call 0264 308 028 and our colleagues will help you immediately. You can also check the bank's real-time page to see how many
customers are on hold and the average response time.
✅ In a BT branch
If you prefer face-to-face interaction, take your ID to a BT branch and our colleagues will sort out
on the spot to unblock SMS messages.
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