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Internet & Mobile Banking

191 questions and answers
For BT customers only

How do I open a NeoBT account?

37 votes
For BT customers only

Can I load my phone card from BT24 Mobile Banking?

37 votes
For BT customers only

How do I change the language in NeoBT internet & mobile banking?

15 votes

How do I delete a card from Apple Pay?

17 votes
For BT customers only

How can I activate the fingerprint authentication option in BT24 Mobile Banking?

42 votes
For BT customers only

If I have BT24 Internet Banking can I also activate mobile banking without going to the bank?

56 votes
For BT customers only

What do I do if my fingerprint login does not open in NeoBT mobile banking?

43 votes

If I install the BT24 Mobile Banking app on another device, can I delete the device directly from the app on my phone?

55 votes
For BT customers only

I accidentally opened a current account in Neo, how can I close it?

15 votes
For BT customers only

How do I block my card in NeoBT mobile banking?

30 votes

What is "Mobile Banking"?

99 votes

What are the transaction limits when paying with my BT card and Apple Pay?

16 votes