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Internet & Mobile Banking

120 questions and answers
For BT customers only

How can I disable BT24 Mobile Banking?

100 votes
For BT customers only

What can I do if I get the message "User is temporarily blocked, please contact your bank to reactivate"?

67 votes

How can I download a statement from BT Go?

28 votes
For BT customers only

How do I find my transactions in NeoBT?

46 votes

How do I add a card to Google Pay?

34 votes

How do I add a card to Apple Pay?

36 votes
For BT customers only

Can I open current accounts from the BT24 Mobile Banking app?

149 votes
For BT customers only

What authentication methods are available to me to access BT24 Internet Banking?

83 votes
For BT customers only

What should I do if the codes generated by the token device are no longer accepted by the application when logging in?

47 votes
For BT customers only

How much will it cost me to use chat?

49 votes
For BT customers only

Can I open a BT24 account online?

84 votes
For BT customers only

How can I make a payment via BT24?

60 votes