Internet & Mobile Banking
192 questions and answers
How are deposits guaranteed?
How can I track archive processing/downloading status on the BT Go web platform?
How can I track archive processing/downloading status in the BT Go mobile app?
What are the costs of opening a warehouse?
How many negotiated deposits can I open?
What credentials will I have, do I keep the existing ones - the OTPdirekt user? If not, how will they get the new credentials?
How can I activate/deactivate my SMS Alert service if I no longer have NeoB or BT24?
For the period during which OTP customers cannot use Digital Banking services at all to carry out operations, what alternatives do they have?
How much longer can I use the Internet / Mobile Banking applications from OTP?
For the period during which OTP customers cannot use Digital Banking services at all to carry out operations, what alternatives do they have?
For BT customers only
What can I do if my BT GO registration QR code has expired?
For BT customers only