Internet & Mobile Banking
194 questions and answers
For BT customers only
When logging into Neo, I entered the wrong code received via SMS several times. What can I do to log in successfully?
For BT customers only
Can I request debit instruments from NeoBT?
For BT customers only
Can I buy fund units from NeoBT?
For BT customers only
Can I still use Neo and BT24?
If I use my BT Flying Blue card for Google Pay payments, can I still get miles?
Is it mandatory to have an electronic signature or can I use the accountant's signature?
How can I change my password in the BT Go app?
Can I make payments online with Google Pay?
Which devices and phones are compatible with Apple Pay?
For BT customers only
How do I change my profile picture in Neo?
For BT customers only
I have accounts at other banks, can I add them to Neo?
For BT customers only