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Why haven't I received my BT Direct statement in the post?

The bank statement leaves us on the date of issue and is sent within 5 days by post. Unfortunately, we cannot verify the date of delivery by post. 😞

To avoid these situations, we recommend sending your statement by e-mail. It's much easier to access and also, as it's a free service, you don't pay the 2,9 RON fee for sending the statement by post 🤩

To activate your account statement by e-mail, call our Call Center on 021 308 4000 and our colleagues will help you as soon as possible
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