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Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

Why are interest rates correlated with ROBOR?

It's simple: it was the decision of the Romanian State, which in 2010 legislated through Emergency Ordinance 50 (OUG 50) the conditions under which loans can be granted. 🙂

Thus, the State (following a European Directive) has decided that loans can be granted either with fixed interest or with an interest rate linked to a reference index - ROBOR. This reference index was chosen because it is an internationally used practice and, moreover, its determination is transparent.

With this Ordinance, the State has decided to protect the population from possible increases in interest rates on loans that are the result of unilateral decisions by banks.

Therefore, now (under the obligation in the law) credit contracts in lei with variable interest rate mention an interest rate composed of ROBOR + a fixed bank margin.

In this way, for a bank, ROBOR is the cost of the raw material, and the margin is the profit from which costs (rent, supplies, ATMs, software, salaries, etc.) and possibly profit are covered. Thus, ROBOR does not influence a bank's profit. 😅

⠀It'salso good to know:

⠀On2 May 2019, the Romanian State issued Emergency Ordinance 19 / 2019, which replaces the ROBOR index with a new index, namely IRCC. The new index applies to loans offered to individuals.

⠀IRCCapplies only to variable-rate loans granted in lei, is calculated as a weighted average of interest rates with the volumes of transactions on the interbank market and is updated quarterly, similar to the method used for ROBOR6M.

It is published every working day on the website of the National Bank of Romania. 😉

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