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For BT customers only

If I want to give my wife a card attached to my account, do we both have to go to the agency?

For the issue of an additional card for the spouse, the consent of both spouses is required. 

The agreement is given by signing the application and must be given only once: either when the card is issued or when it is collected. If you were together at the time of the application, then only you or the spouse in whose name the additional card was issued need present yourself for collection. ✨

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