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For BT customers only

How do I transfer money to an IBAN account via BT Pay?

To initiate an IBAN transfer you have 2 options: 


From the Accounts section:

❶ Choose the account from which you want to transfer the money, select the 'New payment' button;

❷ Choose the type of transfer: by new IBAN or select the account from the list of predefined beneficiaries;

❸ Enter the IBAN of the person you want to send the amount to and their name;

❹ Enter amount and payment details, select transfer type: Normal, Instant, Urgent;

❺ You authorize the transaction by entering your app PIN or authenticate it with biometric authentication.


From the Cards section:

❶ Choose "IBAN transfer" from the app;

❷ Choose transfer type: IBAN ;

❸ Enter the IBAN of the person you want to send the amount to and their name;

❹ Enter amount and payment details, select transfer type: Normal, Instant, Urgent;

❺ You authorize the transaction by entering your app PIN or authenticate it with biometric authentication.

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