Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

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Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.
For BT customers only

How do I set transaction limits on my personal BT card?

When it comes to limits, we like to keep you up to date.😊
We want to make it as easy as possible for you, so you can set your trading limits directly from BT Pay.

Just follow the steps below:
➤➤⠀Go into the app and choose the card you want to set a limit for;
➤⠀Go to 'Card Settings' on the bottom-right of the app and from the menu that will appear, choose 'Card Limits'.

Arrived here, you have the categories "Number of Transactions", "ATM Cash Withdrawals" "Card Payments in Stores" - which refers exactly to payments made at merchants, "Online Payments with CVV" and "Online Payments without CVV";
➤➤⠀Select the limits you want, set the period, and then click on the "Save" button that you can find at the bottom of the screen

And that's it, now the limits are set.😎

❗ Transaction limits set via BT Pay affect both physical cards and cards registered in the app.

In addition, BT Pay allows you to temporarily or permanently block/unblock cards.

Access to these settings is only allowed by entering the code received by SMS to the phone number registered in the bank's records.

You will be able to set, for each individual card, daily limits, up to a maximum amount set by the bank per card type, for a user-defined period, but not exceeding 90 days.

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    BT Pay Online payments Maximum ATM amount Merchant payments Transaction limit