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For BT customers only

How do I withdraw cash from an ATM with BT Pay?

Let's say you don't have contactless ATMs and you don't have your card on you, but you really need cash. Well, BT Pay has the solution: 💰

  1. Go into the app and tap on "More" -> Withdraw cash. 
  2. Choose the amount you want to withdraw from the ATM. You can generate up to 3 codes per day on each card. Tap "Generate and send code".
  3. Before you go any further, check what the withdrawal fee is. 
  4. The code was successfully sent. You now have all the necessary information and one hour to reach the ATM. 😊 
  5. Find the "Cash without card" message on the ATM screen, write the code and the amount. That's it. 😎

❗ If you do not use the generated code for 60 minutes, the money will be returned to your account.


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