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For BT customers only

How do I recognise a merchant enrolled in 3D Secure?

Merchants usually display the "Verified by Visa" or "Mastercard Secure Code" logos on the website. 👀

There is a possibility that a merchant may be enrolled and not display the logo (or be more difficult to spot), but if enrolled in 3D Secure, when you make a payment, you will be sent to a secure page that asks for a password. 

from 8 November 2016, this dynamic password (one time password) is sent by SMS. 🔐


From January 2021 you can confirm payments by one of the two methods mentioned below:

⠀By application BT Payapp, using your fingerprint, Face ID (facial recognition) or phone unlock method;

⠀By entering two passwords on the payment page: a different password each time, received by SMS, and a unique password chosen by you, which will be changed once every 90 days.

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