You can reissue your card like this: 

 ➤ request its reissue in any BT unit or by calling the Call Center 

➤ if you are an individual account holder, you can permanently block your card yourself from BT Visual Help or BT Pay and reissue it through the application (this option is only available if you permanently block the card from the application and you record the reissue immediately after blocking the card)

For this action you will pay a fee according to Bank's Schedule of Fees and Charges (card and PIN reissue operation).