Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

For BT customers only

How can I change my card transaction limits?

Each card issued by us has a pre-set transaction limit depending on the type of transaction, both in terms of value and the daily number of transactions that can be made. 🤓


You can set daily transaction limits, on your card and/or your designated cardholders' card, for: cash withdrawals, POS transactions, or internet transactions, within the maximum limits set by the bank.

Here's how you can change these limits for free: 😉


❶⠀By the BT Pay app:
➭ open the app and select the card for which you want to change the limits by tapping on it;
➭ access the settings menu on the bottom-right side of the screen by tapping on the ⚙ Card settings icon;
➭ choose the "Card limits" option;
➭ the first time you use the limit change option, you validate access to the limit change with an OTP code received by SMS
➭ change the limit and authorize the change with the application PIN or biometrics



❷⠀Prin BT Visual Help:
➭ call 0264 308 000:
➭ access the link received by SMS;
➭ and from the main menu select "Cards" -> "Change limit on card";
➭ select the card on which you want to change the limit and change the amounts and period.



❸⠀On the BT24 Internet Banking platform:
➭ log in to your account and choose the "Cards" option from the menu at the top of the screen;
➭ opt for the "Card view" option;
➭ select the card for which you want to change the limits by pressing the 👁‍🗨 symbol;
➭ activate the limit change by pressing the 🔧 symbol next to the type of transaction.


❹⠀From the BT24 Mobile Banking app:
➭ go to the "Finance" option at the bottom of the screen;
➭ select "My Cards" from the newly opened menu;
➭ choose the card for which you want to change transaction limits;
➭ click on "Change card limits". But you have the possibility to set daily transaction limits, on 💳 your own card or on those issued on behalf of users, for: cash withdrawals, POS transactions, or internet transactions, respecting the maximum limits set by the bank.

Here's how you can change these limits for free: 😉
❶⠀By BT Pay app:
➭ open the app and select the card for which you want to change the limits by tapping on it;
➭ access the settings menu on the bottom-right side of the screen by tapping on the ⚙ Card settings icon;
➭ choose the "Card limits" option;
➭ the first time you use the limit change option, you validate access to the limit change with an OTP code received by SMS
➭ change the limit and authorize the change with the application PIN or biometrics



❷⠀Prin BT Visual Help:
➭ call 0264 308 000:
➭ access the link you received by SMS;
➭ and from the main menu select 'Cards' -> 'Change limit on card';
➭ select the card you want to change the limit on and change the amounts and period



❸⠀By BT24 Internet Banking platform:
➭ log in to your account and choose the "Cards" option from the menu at the top of the screen;
➭ opt for the "View Card" option;
➭ select the card on which you want to change the limits by pressing the 👁‍🗨 symbol;
➭ activate the limit change by pressing the 🔧 symbol next to the type of transaction.


❹⠀From the BT24 Mobile Banking app:
➭ go to the "Finance" option at the bottom of the screen;
➭ select "My Cards" from the newly opened menu;
➭ choose the card for which you want to change transaction limits;
➭ click on "Change card limits".


❺⠀Print a written request to any of our establishments.

Latest update
  • Was your answer helpful?