How can I make a referral or complaint to BT Direct IFN SA?
If you've had a bad experience with us, we're sorry.
We make mistakes too. 😊
But we are here to help you, so you can send us any complaints about the services we provide or alleged infringements of your rights, and we promise to do our best to resolve them.
You can contact us by:
- E-mail: contact@btdirect.ro
- Call ALO BT Direct: 021 308 4000 or 026 430 2000
- At the head office in Cluj, Constantin Brîncuși str. 74-76, 3rd floor, Cluj Napoca or at the office in Bucharest, Bd. Dimitrie Pompeiu nr. 6A, Olympus building, 3rd floor, Sector 1
- Online, by accessing the dedicated section of the website.
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