Simple and easy! You can see your credit balance in the following ways: 

❶⠀From platform Neo Internet Banking:

➭ log in to the platform and click on "Products" in the main menu;

➭ then select "My credits" and choose the credit for which you would like more information;

➭ s ee exactly what your credit status is.

❷⠀Using the app Neo Mobile Banking 

➭ o pen the application and go to the "Products" section (located at the bottom of the screen);

➭ choose the "My credits" option and select the credit you want to see more details about;

➭ then view all your credit information.

❸⠀In any BT unit. Don't worry, you're sure to find one nearby. 😉