Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

For BT customers only

How can I pay bills quickly?

The options for paying bills are varied and you don't necessarily have to come to the bank if you don't want to.

You can pay your bills simply and easily from your phone, laptop or even at a BT 🏧 machine.


How? Simple:

⠀WithBT Pay: if you use BT Pay and have at least one BT card registered in the app, it's easy. From the main screen of the app choose 'Pay Bills', add your online accounts with your utility providers and see your overdue bills and payment history. From here, you can automatically make payment from your BT card in the app or scan your bill.

⠀Rightfrom your phone or laptop: instead of coming to a branch, you can use Neo Internet & Mobile Banking or BT24 Internet & Mobile Banking.

⠀ATMs BT EXPRESS and BT EXPRESS Plus: are close 500 BT ATMs across the country. It's unlikely you won't find one when you're out and about. All you have to do is scan the barcode on your bill and within moments you're paid, with no extra charges.

⠀AtBT ATMs: beyond ATMs, bills can also easily be paid at our ATMs. We have over 500 across the country. Simply insert your card into the ATM, type in your PIN, choose from the "Payments" menu and enter the customer code followed by the invoice number.

With Pago: you can pay bills to 75 integrated suppliers by scanning your barcode using your phone's camera.

B y Direct Debit: since you have to pay your bills monthly, why not leave it to a secure and simple digital solution? With Direct Debit the only worry is that you will have the amount you need in your account on the due date to payments to utility providers to be processed automatically. So you save time and your bills are always paid on the due date.

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