How can I keep track of my payments and find out how much I have left on my credit?
You can check your credit situation, including whether you are overdue and how much is outstanding in several ways
If you are an individual customer you can check this way:
- In the Loans section of the BT Pay app
- Through BT Visual Help, by calling 0264 308 000, under Loans and Deposits
- Via Call Center or any BT unit
If you are a legal entity you can check this way:
- In the Loans section of the BT Go app
- Via Call Center or any BT unit
If you need our help in BT establishments, don't hesitate to book online before your visit.
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