How do I upload a supporting document for a transaction in BT Go?
❗ The supporting document is the document on the basis of which you made a payment transaction.
To upload a supporting document for a transaction, follow the steps below:
➤ Click on the Accounts section on the main page
➤ Log in to the account where the transaction is located and click on Transactions
➤ Select the transaction for which you want to upload the document
➤ Next to the Document section is the Upload button .
Select the function and upload the document.
❗ Document format: The document must be in JPG, PNG or PDF format to be uploaded. The size must not exceed 1MB.
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