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How do I upload a supporting document for a transaction in BT Go?

❗ The supporting document is the document on the basis of which you made a payment transaction.

To upload a supporting document for a transaction, follow the steps below:

Click on the Accounts section on the main page

Log in to the account where the transaction is located and click on Transactions

Select the transaction for which you want to upload the document

Next to the Document section is the Upload button .
Select the function and upload the document.

Document format: The document must be in JPG, PNG or PDF format to be uploaded. The size must not exceed 1MB.

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