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For BT customers only

How do I block a card in BT Pay?

Losing your card 💳 is a difficult time, but you can quickly mitigate the risks by blocking it temporarily or permanently.

How do you do that? Well, by the following steps:

⠀Go to the app and choose the card you want to block;

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⠀Go to "Settings";

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⠀Tap on "Block card";

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⠀To block it, you must validate access by entering a code received by SMS. Tap "Continue" ;

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⠀Perfect! From here you can permanently or temporarily block your card.

And if you've locked it temporarily, you can unlock it whenever and however many times you need to. 😊

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