Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download BT Pay

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store

Download NeoBT

Scan the code with your mobile phone, depending on your phone system.

App Store
Terms and conditions

Disclaimer

AI Search is a pilot project - in beta - that uses GPT4 technology to simplify the process of finding and understanding banking products.

AI Search is trained to answer questions that relate exclusively to the banking products offered by BT, but in certain situations and depending on the questions asked, it may also answer general questions. The answers provided are automatically generated and are to be used for information purposes only. The service may sometimes provide inaccurate or potentially offensive content, which does not represent the views of Banca Transilvania. You are solely responsible for your use of the content generated by this service in any way. Do not rely on this service for financial, legal or other professional advice and do not enter personal data or other confidential information into this service.

Use of AI Search implies acceptance of the Terms and Conditions.

Access to and use of the service implies your unreserved acceptance of these terms and conditions. If you do not agree to them, please do not use this service. By accepting the terms and conditions to use this service provided algorithmically by an artificial intelligence model, you assume the entire risk as to the quality, safety and performance of this service.

Banca Transilvania does not provide any guarantee in relation to the answers provided by this service.

AI Search provides responses algorithmically and these may sometimes contain inaccurate information or potentially offensive language. This information does not express the position of Banca Transilvania and cannot engage the responsibility of the Bank for the content provided.

AI Search does not provide answers to personalized questions, so by using it you are obligated not to provide or enter any personal data or other confidential information in your messages/questions. In case you do not comply with this obligation, by inserting personal data/confidential information in AI Search, you consent to their processing for the purpose of providing the service (answers to the questions you ask), as well as for the improvement of the algorithmic model of the robot by its developer.

Any information provided by users during their interaction with AI Search will be treated confidentially and will only be disclosed to recipients who have a right and need to know.

The content provided by AI Search is for information purposes only.

Users are responsible for the questions and messages asked when using AI Search. Any abuse or inappropriate language may result in the interruption of the interaction.

AI Search does not provide financial, legal or professional advice and is not a substitute for consulting human experts or professionals specialising in the field. Users should not rely on the information provided by AI Search in making decisions.

The Bank reserves the right to discontinue the AI Search service at any time without prior notice.

Terms and conditions may be revised/updated at any time.

How do I activate BT24 Mobile Banking?

First, you need to download the free app from App Store or Google Play on the phone you want to activate. 

Then activate the application in BT24 Internet Banking. To activate, go to BT24 Internet Banking.

⠀Simple, with "Your login ID" and "Your password" you received in the unit or those you already use for logging in to BT24 Internet Banking.

Insert login ID and password - BT24 Internet Banking

⠀Add thecode received by SMS. Make sure the first two digits are identical. 😉

Add code received via SMS - BT24 Internet Banking

⠀If this is your first time logging into BT24 Internet Banking you need to set a new password*.


⠀Then access the menu: "Mobile Banking" then "Activate Mobile Banking app".

⠀Sign with the code you received by SMS to go to the next step.

Sign SMS code - BT24 Internet Banking

⠀You receive a BT 24 activation code and an SMS code on your mobile phone for activation.

Receive activation code - BT24 Internet Banking

⠀Open the BT24 Mobile Banking app and click: "Activate".

Access the "Activate" option - BT24 Internet Mobile

⠀Enter the BT24 activation code received from Internet Banking and thecode received via SMS.

Insert app activation code - BT24 Internet Mobile

⠀In the last stepyou set a new password and confirm it. 

Custom password setting - BT24 Internet Mobile


*Newpassword rules:

⠀You can't use spaces

⠀Parole must have a minimum of 4, maximum of 32 alphanumeric characters

⠀Trebuie să conțină obligatoriu un caracter special. Caracterele speciale permise sunt:  $@!().%[]_;*#?&-‘:~^+= ",/<>\{|}

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