If you have entered the wrong PIN at least 3 consecutive times, your card may be restricted and you will need to contact your bank. 🙁 

We are waiting for you in the nearest BT unit or you can call the Call Centre service (0264 308 028* ) and our colleagues will help you.

* By visiting "Call Center" pageyou can see in real time:

➤⠀how many customers already talk to our colleagues by phone;  

➤⠀how many people have called us and are waiting to be picked up; 

➤⠀what is the average waiting time to contact us.